Terms and conditions
Welcome to AGBESI AUTO EXPORT. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and purchasing vehicles from us, you agree to comply with and be bound by these terms. Please read them carefully.
Your responsibility as a buyer
Customers should carefully review all vehicle information, including photos, specifications, condition reports, and pricing details before making a purchase. While we work hard to provide accurate information and source quality vehicles, many vehicles are purchased through third-party auctions and suppliers, and customers are encouraged to conduct their own due diligence.
All vehicle purchases are subject to availability, and pricing may include additional costs such as auction fees, shipping charges, customs duties, taxes, and port fees. Customers are responsible for understanding the total cost of ownership and any import requirements in their destination country.
We also ask customers to communicate honestly, provide accurate information, and complete payments on time. Our goal is to build long-term relationships based on trust, professionalism, and excellent customer service. At AGBESI AUTO EXPORT, we are committed to helping customers make confident purchasing decisions.
Payment, shipping, and issue resolution
Customers should know that all payments must be completed and confirmed before a vehicle can be purchased, released, or shipped. Depending on the transaction, a deposit may be required to secure a vehicle, with the remaining balance due before export arrangements are finalized.
Shipping timelines are estimates and may vary due to factors such as carrier schedules, port operations, customs processing, weather conditions, or other circumstances beyond our control. We work closely with shipping partners to provide updates and ensure vehicles are delivered as efficiently as possible.
Customers are responsible for any applicable customs duties, taxes, import fees, and local registration requirements in their destination country. We recommend that buyers familiarize themselves with their country's import regulations before making a purchase.
If an issue arises, customers should contact AGBESI AUTO EXPORT as soon as possible. We will make every reasonable effort to investigate concerns.
Dispute resolution and protection
At AGBESI AUTO EXPORT, we strive for transparent and fair dealings with all our customers. In the unlikely event of a disagreement or unexpected problem, we are committed to resolving issues professionally and efficiently. Any disputes will first be addressed through direct communication to find an amicable solution.
We adhere to all applicable Canadian export regulations and international trade laws. Our agreements are designed to protect both the customer and our business, outlining responsibilities and expectations clearly. For any unresolved disputes, we encourage customers to refer to the terms of their purchase agreement, which may include provisions for mediation or arbitration to reach a fair outcome.
Your trust is important to us, and we are dedicated to maintaining a positive and reliable relationship with all our clients.